Resource Search Results

Ten Strategies for Creating Inclusive Health Care Environments for LGBTQIA+ People (2021) (2021). Resource Type: Publication. Description: Creating welcoming, inclusive, and affirming health care environments is critical for increasing access to care for LGBTQIA+ people. This guide presents ten strategies every health care organization can do to become more affirming and welcoming for LGBTQIA+ patients and staff and sets a foundation for comprehensive organizational change. More Details...

Culturally Competent Care: Learning Collaborative (2020). Resource Type: Other. Description: This is a learning collaborative series of 4 sessions where Health Center staff learned about standards for providing culturally and linguistically appropriate services (CLAS) to their patients. Slides and recordings for all sessions are available here as well as resources to facilitate the implementation of CLAS in health center settings. More Details...

TI-ROC Climate of Equity Assessment (2020). Resource Type: Publication. Description: This tool was created to assist organizations in assessingtheir current climate to understand and improve diversity, equity and inclusionpractices. The information gathered from this assessment will aid organizationalleadership and staff in process improvement activities including modifications, and subsequent supportsthatmay need to be engaged into create safe and equitable spaces for staff More Details...

Building an Inclusive Organization Toolkit (2020). Resource Type: Toolkit. Description: The Building an Inclusive Organization Toolkit provides information and resources to support health centers in their journeys to achieving a more diverse, equitable, and inclusive workforce. It’s content addresses common questions related to workplace assessment, strategies to take, and accountability. The toolkit was developed by the Association of Clinicians for the Underserved's STAR² Center, the National Health Care for the Homeless Council, and the Association of Asian Pacific Community Health Organizations. More Details...

Bridging the Digital Divide: Using Technology to Improve Access to Health Care for Public Housing Residents (2020). Resource Type: Publication. Description: The purpose of this report is to outline the digital needs and challenges of public housing residents, the risks and benefits of using technology to improve patient care, and recommendations on how to prepare health centers and patients to optimize digital tools, improve access to care, and enhance efforts through partnerships to bridge the digital divide. More Details...

Health Equity Starter Kit (2019). Resource Type: Starter Kit. Description: To best support health centers who are committed to serving vulnerable and underserved populations, HOP created the Health Equity Starter Kit. The Starter Kit contains resources related to health equity all in one place. This resource provides support in better understanding health equity as a broader framework to explain and address structural factors, social determinants of health, and health disparities. The Starter Kit includes a collection of innovative strategies, as well as examples of data and measures to track and evaluate health equity efforts. More Details...

Recruiting, Training, and Retaining LGBTQ-Proficient Clinical Providers: A Workforce Development Toolkit (2019). Resource Type: Publication. Description: As lesbian, gay, bisexual, transgender, and queer (LGBTQ) people increasingly access care at health centers, the clinical workforce needs to be prepared to meet the unique health needs of LGBTQ patients. Finding LGBTQ-proficient providers, however, can present a challenge, especially outside major metropolitan areas.In this toolkit, we provide tips and strategies for: 1)Recruiting providers who are either already proficient in LGBTQ health care, or who demonstrate an interest in, and capacity for proficiency in LGBTQ health care; 2) Developing the knowledge and skills of providers to care for LGBTQ patients through training and other professional development opportunities, and; 3)Implementing changes to workplace culture, policies, and processes in order to retain LGBTQ-proficient providers. More Details...

Bilingual Greetings for Monolingual Staff (2019). Resource Type: Publication. Description: The List of English Greeting Words & Phrases for Monolingual Front Office Staff is a two-page document providing a list of commonly used English greeting words and phrases with Spanish translations and a phonetic pronunciation guide. The list is a product of the Language Access More Details...

Agricultural Health Safety Bilingual Picture Dictionary: "Seguridad en Palabras/ Safety in Words" (2016). Resource Type: Patient Material. Description: MCN's Bilingual Picture Dictionary, "Seguridad en Palabras/ Safety in Words," illustrates work place hazards and best practices for health and safety in agriculture. Developed with support from the OSHA Susan Harwood Grant Program, this resource will bolster Hispanic workers' English vocabulary and will help prevent agricultural injuries. More Details...